If you are looking to apply, either for yourself or on behalf of someone else, then an application form must be completed.

If you are completing a self-referral and/or don’t have a risk-assessment or CPA, then please call the Sustain and we will assist you with the process.

The office is open Monday-Friday 9am-5pm. Tel: 0121 428 2221

Referral Application


If you are applying on behalf of someone and are from an agency e.g Hospital, CPS, then please complete the Referral Application

If applicable, please send over details of the Care Programme Approach (which would be provided by the community mental health team,) or a Risk Assessment.

Next Steps


Once these are completed we then have an interview with the individual or their care psychiatric nurse, family member or friends. If the individual and the support staff are happy with the interview a move in date will be set.

If the individual is not successful they will be informed and will be entitled to make an appeal.

We are limited with the number of properties adapted for wheelchair users, however, there are some provisions in our portfolio.